Aug 11, 2010

QUALITY STATEMENT of Megha Investments and Research

QUALITY STATEMENT
Of MEGHA INVESTMENTS AND RESEARCH

We believe, in our activity, there are two aspects,
  1. The quality of Analysis, and
  2. The quality of Delivery of service
We strive to remain best in both of these aspects.
Our MAIN FOCUS remains on highering our existing CUSTOMER RENEWAL RATIO than ACQUISITION OF NEW CUSTOMERS.
And that also explains our No Sample Trial culture followed since beginning of fee based services.

  1. THE QUALITY OF ANALYSIS:
To take care of this important aspect, we follow top-down as well as bottom-up approach.
We have team of experienced, qualified and MOST IMPORTANLY those fellows who have ability to imagine, work with and deliver through THE MOST OBVIOUS to MOST ADVANCED AND INNOVATIVE in these subjective field of market research and analysis.
We encourage and entertain such study people in our organization, who can imagine of flying in skies while their feet firmly on the ground.
We believe in concept of internationalization and inter-market analysis, i.e. all markets classified into asset-class, locations, and so on are interconnected and increasingly doing so. However, the magnitude and frequency of co-relation keeps changing with times.
We suggest to read 'About Us' page for more views on research and analysis.

  1. THE QUALITY OF DELIVERY OF SERVICE:
To take care of this aspect we have put down in place robust systems that ensures,
1.    Prompt receipt of new customer queries and response to it via phone call, SMS, email, contact form.
2.    Priority of task mentioned in 1st point above for EXISTING CUSTOMERS than new prospects.
3.    Regularity of respective services, and informative SMS when services are disrupted of for other reasons.
4.    Specificity of all the services. This goes with our hard-core approach that we must know what we are offering PRECISELY, and the investor/trader must know what he is BUYING IN THE FORM OF OUR SERVICE.
Many times we help prospects to identify their need and choose right service from our basket of useful services.
We happily apologize for our customer care executives’ rigid behavior in explaining and getting too specific!

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